When a video showing a woman screaming at a veteran about his service dog went public, judgement was swift. Millions saw the video and most condemned the woman for her stunning lack of sensitivity. At the time, her identity was not published. Now, though, she’s speaking out and defending her actions.
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“The dog’s body was about the same height as the table. Basically, the butt was sitting in front of me at the table,” Ciara Miller explained to her local FOX affiliate.
The presence of the dog kept her from feeling comfortable in the restaurant. When she brought it to the attention of the management, Miller says they turned it into an argument about race.
“6 or 7 people yelling out, (expletive) you, get that (expletive) out of here, making derogatory racial statements,” Miller says.
The video contains some expletives, but the beginning of the argument was not captured. When asked if she regrets her tirade, Miller remains steadfast.
“No, actually I don’t regret how vocal I was. I reacted based on the way they reacted to me,” Miller explained.
The incident occurred at Kathy’s Crab House in Delaware City. The veteran has identified as retired US Air National Guard Force Master Sgt. Bill Austin. The restaurant isn’t commenting on Miller’s claim that staff used racial slurs. They have released this statement below.
“We would like to express at this time how sorry we are over the embarrassing turn of events that occurred earlier this week in our restaurant, here in Delaware City. It is unfortunate that some of the public are not familiar with federal regulations regarding service animals, which, in fact, do permit service animals into establishments such as grocery stores, public buildings and restaurants, giving aid and comfort to their masters in their time of need. That being said, we would like to take what may have been perceived as a negative incident and turn this into a positive opportunity, by educating and enlightening the public about the role of service animals and how they help and serve many returning veterans who have suffered serious wounds and injuries, as well as those veterans suffering from PTSD. So, at this time, we would like to announce that we will be sponsoring a fundraising effort for veterans and service animals thru the Montana Wounded Warriors. We would like to enlist your help as a sponsor, volunteer, or as a donor and help us enlighten and educate the public as well as to help those veterans in need. Details need to be finalized at this time, but as they come together, we will make additional announcements to keep you apprised of our progress.”
For those just picking up this story, here’s the background.
As Heavy writes, “A woman visiting Kathy’s Crab House & Family Restaurant in Delaware City went off on the restaurant staff and customers for allowing a veteran to bring his PTSD service dog, a Great Dane, into the restaurant. The video was shared on YouTube by RJ Wisowaty, the owner of the restaurant. In the description of the video, Wisowaty writes, ‘A crazy woman argues with a veteran’s family about having his PTSD dog in a restaurant.'”
The dog in question isn’t your average service dog. It is big. Yet the Great Dane is wearing a vest that denotes it is there for official reasons. The vet stands by, holding the dog’s leash, while the woman goes off.
Workers and diners queued up to defend the serviceman who remained silent during the unpleasant verbal onslaught.
The screaming woman claims that the man shouldn’t be allowed to bring the dog into the restaurant. A waitress comes to his defense, and replies, “He’s allowed because he fought for our country.”
The woman then gets more angry, and claims her husband died overseas, serving the country. But then she continues. “It’s nasty to me, it’s f******* disgusting.” She then turns he aggression to the other diners, calling some of them whores and bitches before calling various diners w***** and b*****.
The vet tries to calm her down, but it doesn’t work.
“There should be a separate section for the f****** animals,” the woman shouts.
By this point, more people have come to the defense of the vet and the dog. The woman challenges them, though, and refuses to back down.
“Who’s gonna shut me up?” she asks. “Are you gonna make me?”
After exhausting all of her rhetorical skills, the woman decided to leave on her own. She walked out. She wasn’t gone long, though, and came back in for a new line of attack. “It’s my opinion,” she added. “None of y’all are gonna change it. It’s disgusting, it’s gross!”
The Americans with Disabilities Act clearly defines the role of service animals. This one qualifies. Its presence in the restaurant is completely legal.