We ID. It is a common enough sign, and one many companies take seriously. ID everyone, no exceptions. But a 92-year-old woman in Essex, England, is seeing red after a store refused to sell to her when she couldn’t prove she was above the legal age of 18.

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Perhaps the shop was following the law a bit too closely when they asked Diane Taylor for ID. After-all, the great grandmother is 92, and looks it. But the law is the law.

Taylor, who has three grandchildren, was about to produce an over-60 bus pass. She even had her pacemaker certificate. Yet she didn’t have a driver’s license or a passport with her birth-date on it, so was turned away.

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Taylor was born in 1919, at the end of WWI. She was legal to drink in 1937, just as the Second World War was ramping up. This, she says, is the first time she’s ever been asked to show her ID.

Taylor called the strict adherence to the law “ridiculous” and “offensive.”

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“I asked the girl behind the counter to repeat herself three times, I just couldn’t believe what I was hearing, I thought it was a joke.”

“I can understand shops being strict with all the youngsters buying booze but surely there’s a difference between a 92-year-old and someone of 18.”

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“I ended up storming out in indignation.  It is just ridiculous to ask someone of my age to prove they are an adult, I find it offensive.”

“I have never been asked for ID before in my life but then I turned 18 in 1937.”

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The One Stop convenient store in Harlow, Essex proved less than convenient.

“I produced what I had on me, my bus pass for which you have to be 60, my government issued OAP card, my pacemaker certificate, which has my name on it, and in sheer desperation I pulled out my vehicle disabled bag.”

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“I don’t see how anyone could look at me and think I needed to prove my age and I don’t have a driving license anymore or a passport.”

A spokesman for One Stop Shop said they were simply following the law. “Although we are very sorry for the inconvenience caused, staff at the store are required to ask all customers for ID as a condition of its license to sell alcohol.”

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