The video of United Airline forcefully removing a passenger who refused to give up his seat has been a huge story for news and social media this week. Everyone has an opinion on the incident including Donald Trump who decided to speak out on the matter.
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“You know, there’s a point at which I’m getting off the plane, seriously. They should have gone up higher. But to just randomly say “You’re getting off the plane,” that was terrible, ” he told the Wall Street Journal.
The passenger in the video, D. David Dao, has since informed the media that he has a “broken nose” and a “severe concussion” and plans to file a lawsuit against the airline. The two officers who forcefully removed Dao have been placed on administrative leave pending an investigation.
After threats of boycotting United Airlines, CEO Oscar Munoz issued an apology that many felt was insufficient. He promised to investigate the issue personally, but it seems it may be too late as New Jersey Governor Chris Christie has called upon Trump to “fix the aviation industry.”
Christie, who is typically outspoken, said in an interview with Fox & Friends on Wednesday that Trump needs to make sure airlines cannot remove a passenger when a fight has been overbooked.
Christie continued his barrage against the airline stating, “Everybody who flies commercial knows United is awful,” he said. “I don’t think they’ve ever really recovered from the merger between United and Continental, and I don’t think they’ve integrated employees. I don’t think they’ve set a culture there, and you’ve got a CEO who takes off after the guy was dragged down the aisle.”
Christie isn’t the only one that feels strongly on this issue. Since the video made its way through the media, United’s stock has dropped sharply. The airline also lost $225 million from investors who pulled their money.
Overbooking is nothing new in the airline industry. If someone doesn’t show up to their flight, the airline loses money. But to physically assault a passenger who refuses to give up his purchased seat? Pretty sure there’s a really good chance that the airline will settle out of court to save face and get this story out of the public spotlight.