Parking tickets are the bane of modern existence. But now we have the hero we need… an AI based “robot lawyer” that successfully appeals more than 60% of the tickets it takes on.
Dubbed as “the world’s first robot lawyer” by its 19-year-old creator, London-born second-year Stanford University student Joshua Browder, DoNotPay helps users contest parking tickets in an easy to use chat-like interface.
The program first works out whether an appeal is possible through a series of simple questions, such as were there clearly visible parking signs, and then guides users through the appeals process.
The results speak for themselves. In the 21 months since the free service was launched in London and now New York, Browder says DoNotPay has taken on 250,000 cases and won 160,000, giving it a success rate of 64% appealing over $4m of parking tickets.
“I think the people getting parking tickets are the most vulnerable in society. These people aren’t looking to break the law. I think they’re being exploited as a revenue source by the local government,” Browder told Venture Beat.
It always brightens my day to receive these emails. I wish the local governments would just follow the rules pic.twitter.com/1gz6NjYSs3
— Joshua Browder (@jbrowder1) June 26, 2016
Created by 19-year-old Stanford student Joshua Browder, who realized exactly how formulaic the appeals process really is after racking up more than 30 parking tickets in and around London. His frustration with the repetitiveness of appealing tickets lead him to write the automated appeals software.
Initially he only gave access to family and friends, but Browder quickly decided to open it up to the public – for free.
The intrepid AI programmer isn’t done yet. He plans to expand DoNotPay to Seattle before takingon other AI lawyer targets suck as flight delay compensation, guiding refugees through foreign legal systems.
Long term, Browder is hoping to create chatbots that can dispense simple but useful legal advice without exorbitant fees of a traditional legal visit and research.
Bot don’t worry, it totally isn’t going to become Skynet.