A letter written by Dennis Packee, the owner of a Harley-Davidson dealership, in response to a late payment from the spouse of a deployed military serviceman went viral after being posted online. Packee refused to accept the check from Jaime Walters for funds owed for the storage of a motorcycle, and the reason why garnered him a lot of support.
As reported by Inspire More, Christopher Walters, a US soldier, stored his bike in a rented space at the Reiman’s Harley-Davidson dealership before he headed out for his deployment. His wife, Jaime, was supposed to keep up with the payments but fell behind recently.
Jaime sent a check as soon as she was able, accompanied by a note explaining the reason for late payment. Once Packee read the letter, he refused to accept the funds, instructing his office employee, “You send that money back to her,” and exclaiming, “I never, ever!”
Taking the money would have gone against a policy Packee had upheld throughout his 18 years as the owner of the dealership. During the Vietnam War, Packee was drafted but quickly discharged for a medical issue. That experience made him especially aware of the sacrifices military members and their families make, encouraging him to find ways to give back to the armed forces community.
Packee wrote Jaime a letter. He returned the check and explained the policy, asserting that her husband’s motorcycle could be stored for free for the duration of his deployment.
Once the letter was sent, Packee though little of it, returning to business as usual. Unknown to him, a copy was posted online. His dealership was soon flooded with calls, thanking him for his generosity.
“It was impossible to answer them all,” said Packee.
He also said the experience restored his faith in people. “I got to thinking, this is America and people do care. They care about their soldiers, and they’re expressing that.”
Packee went on to say, “America is still America. I was a little worried about how our country was going, and to see people step forward in this way, it’s just enlightened me.”
“A small effort like this, and look where it’s gone. Maybe more will do the same thing.”
In recognition for his actions, Rep. Cheri Bustos and the Walters family visited Packee at the dealership where he was presented with a Congressional Record State to commend him for his “service to our nation’s men and women in uniform.”