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People can tell you that having a child will change your life, but until you experience it first hand the changes can be all but impossible to believe. Babies are completely dependent on their parents for survival.

Yet the parents have to survive, too. Some parents have to leave the quiet confines of home, and they take their kids with them. This isn’t always a popular decision. Take the case of Lucy Hatami.

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All Hatami did was go out for breakfast. Her baby wasn’t pleased with the decision and let everyone in close proximity know it. The child cried, like children are wont to do, and this made some of the other patrons in the restaurant–at least those who were childless–feel like they’d been wronged.

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Here’s how Hatami described it on Facebook:

That moment when your in a restaurant trying to have breakfast whilst your 8month old son is crying and a boy (early 20s) tuts muttering “I wish she’d shut that thing up!”….. Before I could even respond his dad comes up behind him clips him round the ear and says “what and you think you were perfect? You were a right little sod. No stop being a brat, go up there and apologize to her and offer to get her breakfast as she clearly has her hands full!” So I got my buffet breakfast with waiter service along with a lovely coffee… thank you to that dad who even after 20 odd years still remembers the difficulty of being parents to babies!

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“I honestly wasn’t thinking it would go as viral as it has,” Hatami said after her post was shared. “I was just writing a fb status about the bizarre encounter I had.”

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There’s a lesson in empathy here for all of us. Everyone of us has been in that child’s place. Many of us can remember feeling less than sympathetic about a screaming baby. Those of us who are parents tend to feel pretty guilty, and remember well the acts of kindness strangers show us.

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